Privacy Policy
General Data Protection Regulation (GDPR)
Werner Animal Hospital has measures in place which meet the principles of data protection by design and data protection by default. Additionally, we have verified that our vendors and partners are in compliance with the GDPR or plan to be in compliance before May 25, 2018. If you have a GDPR question or concern about this privacy policy, please email us at info@wernerah.com .
What does this privacy policy cover?
This privacy policy describes the privacy practices of Werner Animal Hospital websites. Note that “websites” include, but is not limited to, web-based services such as any Werner Animal Hospital client portal, company marketing portal, live chat and messaging, etc. This privacy policy also applies to Werner Animal Hospital’s marketing and advertising practices.
What information does Werner Animal Hospital collect about me?
Werner Animal Hospital user account, registration, and customer support
When you register to use a Werner Animal Hospital website, create a Werner Animal Hospital user account, or contact us for support or other offerings, Werner Animal Hospital collects information that identifies you. This includes information such as your name, company name or email address. We may also sometimes collect other information that does not identify you, such as which types of websites you’re interested in. Some of this information is required and other information is optional. To help keep our databases current and to provide you the most relevant content and experiences, we may combine information provided by you with information from other sources, in accordance with applicable law. For example, from these sources, we may learn about the size, industry, and other information about the company you work for.
Werner Animal Hospital websites
We collect information about how you use our websites. We may collect information sent by your browser or device to our servers whenever you visit a Werner Animal Hospital website. For example, your browser or device may tell us your IP address (which may tell us generally where you are located) and the type of browser and device you used. When you visit a Werner Animal Hospital website, your browser may also tell us information such as the page that led you to our website and, if applicable, the search terms you typed into a search engine that led you to our website. Werner Animal Hospital may collect information about how you use our websites by using cookies and similar technologies, and our servers may collect similar information when you are logged in to the website. Depending on the website, this information may be anonymous or it may be associated with you.
Werner Animal Hospital emails
Emails we send you may include a technology (called a web beacon) that tells Werner Animal Hospital whether you have received or opened the email, or clicked a link in the email. If you do not want us to collect this information from Werner Animal Hospital marketing emails, you can opt out of receiving Werner Animal Hospitalmarketing emails.
Werner Animal Hospital online advertising
Werner Animal Hospital advertises online in a variety of ways, including displaying Werner Animal Hospital ads to you on other companies’ websites and apps. We collect information such as which ads are displayed, which ads are clicked on, and on where the ad was displayed.
Buttons, tools, and content from other companies
Werner Animal Hospital websites may include buttons, tools, or content that link to other companies’ services (for example, a Facebook “Like” button). We may collect information about your use of these features. In addition, when you see or interact with these buttons, tools, or content, or view a Werner Animal Hospital web page or app containing them, some information from your browser may automatically be sent to the other company. Please read that company’s privacy policy for more information.
Werner Animal Hospital social networking pages and social sign-on services
Werner Animal Hospital has its own pages on many social networking sites (for example, the Werner Animal Hospital Facebook page). We may collect information when you interact with our social networking pages.
How does Werner Animal Hospital use the information it collects about me?
Werner Animal Hospital uses the information we collect about you in a number of ways, such as:
- Providing you with the Werner Animal Hospital websites for which you have registered, as well as any services, support, or information you have requested
- Better understanding how our websites are being used so we can improve them and engage and retain users
- Diagnosing problems in our websites
- Tailoring a website or Werner Animal Hospital ad to your likely interests
- Sending you business messages such as those related to payments or expiration of your service
- Sending you information about Werner Animal Hospital, special offers, and similar information
- Conducting market research about our customers, their interests, and the effectiveness of our marketing campaigns
- Reducing fraud and protecting you as well as Werner Animal Hospital
What are cookies and how does Werner Animal Hospital use them?
As with most websites, Werner Animal Hospital uses cookies and similar technologies to make our websites work as well as to learn more about our users and their likely interests.
Werner Animal Hospital websites may also use cookies and similar technologies from other companies that allow us to gather additional information to measure and improve the effectiveness of the Werner Animal Hospital services.
Does Werner Animal Hospital share my personal information?
Werner Animal Hospital works with companies that help us run our business. These companies provide services such as delivering customer support, processing credit card payments, and sending emails on our behalf. In some cases, these companies have access to some of your personal information in order to provide services to you on our behalf. They are not permitted to use your information for their own purposes.
Werner Animal Hospital may also share your personal information:
- When you agreed to the sharing
- With our resellers and other sales partners if you are a business customer and agreed to receive Werner Animal Hospital marketing communications. Note that we do not share personal information about consumers with third parties for their own marketing purposes unless the consumer agreed to that sharing.
- When we are required to provide information in response to a subpoena, court order, or other applicable law or legal process
- When we have a good faith belief that the disclosure is necessary to prevent or respond to fraud, defend our websites against attacks, or protect the property and safety of Werner Animal Hospital, our customers and users, or the public
- If we merge with or are acquired by another company, sell a Werner Animal Hospital website or business unit, or if all or a substantial portion of our assets are acquired by another company. In those cases your information will likely be one of the assets that is transferred
We may share or publish aggregate information that doesn’t specifically identify you, such as statistical information about visitors to our websites or statistical information about how customers use Werner Animal Hospital services.
Is my personal information secure?
We understand that the security of your personal information is important. We provide reasonable administrative, technical, and physical security controls to protect your personal information. However, despite our efforts, no security controls are 100% effective and Werner Animal Hospital cannot ensure or warrant the security of your personal information.
Where does Werner Animal Hospital store my personal information?
Your personal information and files are stored on Werner Animal Hospital’s servers and the servers of companies we hire to provide services to us.
How can I review or update my personal information or close my Werner Animal Hospital user account?
Under the law of some countries, you may have the right to access the information Werner Animal Hospital holds about you, correct mistakes in that information, and to delete personal information that we no longer have business reasons for retaining.
If you are a Werner Animal Hospital client you can request that we remove your email address from our marketing database, deactivate your Werner Animal Hospital user account, or provide you a copy of your personal information, please email your request to info@wernerah.com. Please note that we need to retain certain information about you for legal and internal business reasons, such as fraud prevention. We will retain your personal information for as long as necessary to provide you with the websites and apps you are eligible to use with your Werner Animal Hospital user account and as needed to comply with our legal obligations and enforce our agreements.
If you are a visitor of a Werner Animal Hospital client website then please contact the property directly for a personal information request.
Will Werner Animal Hospital market to me?
LWerner Animal Hospital and companies we hire to help us market our websites on our behalf may use your information to provide you with information and offers related to Werner Animal Hospital. We give you choices regarding our marketing practices.
Will this privacy policy change?
Occasionally, we may change this privacy policy to allow Werner Animal Hospital to use or share your personal information in a different way. We encourage you to periodically review the Werner Animal Hospital Privacy Policy for the latest information on our privacy practices.
Who can I contact with questions or concerns?
If you have a privacy question or concern, please email us at info@wernerah.com.